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How we work. What we can do for you, and who we are
Before accepting a brief Paul challenged me quite hard on my marketing objectives to ensure that hiring him was in fact the correct investment I should be making. Once we had agreed a brief he was creative, quick and flexible – but still challenging.

The project resulted in a better outcome than I had envisaged and this was without doubt because the relationship Paul established with me was a real partnership rather than the client-led (suboptimal) situation that I have often experienced in the past.

Andy Foster

Managing Director
Clarity Partners

In our design work we aim to bring a balance of visual creativity and logic to a wide range of communication projects. Through this creative but pragmatic approach we combine fresh visuals with effective layouts to get your message across to the intended audience.

We undertake various kinds of projects, ranging from one-off leaflets, through corporate identity design, to complete web sites and complex reports. No matter how large or small the project, we bring to bear the same level of expertise, attention to detail and concern for quality.


Our approach

We make it our business to understand our clients and their needs as fully as possible. This often necessitates challenging, probing and questioning until we have established a true picture of the circumstances we need to respond to, and the aspirations we need to meet. Invariably our clients consider their requirements more carefully too, recognising that our intention is to minimise arbitrary decision making. Naturally we ensure that our client’s views and opinions are evaluated, while throughout the process we are ready to guide and counsel with the benefit of our expertise and experience.


More than design consultancy

In our experience the contribution we can make often goes beyond the delivery of design consultancy. Sometimes we are able to help our clients see themselves and their businesses differently, especially when working with small organisations; our input can be transformational.

Even the most straight-forward project will benefit from a disciplined approach to its execution. This usually involves:
 determining the client’s aims and objectives
 analysing the information
 considering the needs and expectations of the audience
 identifying appropriate information structures
 developing suitable design proposals.


Time and money well spent

We aim to ensure our expertise is used effectively and efficiently so that a client’s money is wisely spent. We endeavour to meet a client’s targets with flexible and cost-effective solutions, and plan projects with our suppliers to develop sensible and achievable schedules.

Our fee structures are straight-forward, fair and competitive. We work on a ‘fixed fee’ basis – our invoices match our estimates. We carefully monitor all our projects to ensure they are delivered on budget. We deliver on time – naturally.


Other aspects of our service

In addition to design we can offer project management, production management, supplier liaison and overall quality control as an integral part of any design project.

When you commission Hands-on associates your project isn’t delegated to juniors.

Paul Leadbitter Principal
Paul specialises in developing systematic, straight-forward solutions to complex communication problems. He is responsible for information design, client liaison and administration.

Paul has thirty-five years’ experience designing a wide range of information products. He was educated at Ravensbourne College of Art and Design (BA Honours) and Central School of Art and Design (MA). He has taught design at undergraduate and postgraduate level at a number of institutions in the UK.

Specialists The associates
Specialised skills are provided by a small network of people with proven abilities. Depending on the type of work, database developers, editors, IT experts, photographers, print production services, project managers, web site developers and writers may be involved.


We attempt to make a difference where global issues are concerned.

Ethics The big issues
We support charities that take direct action on environmental and humanitarian issues, and we bank with an ethical institution.

Environment Every little helps
We encourage the utilisation of sustainable materials and environmentally sound processes during the production of the items we design.
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